An abrupt email, on the verge of politeness, 2 lines, attaching the invite. The latter is a picture with the date. No indication of my name on it. This was no effort to be emailed last friday, would have taken 30 secondes max.

Glad to have the confirmation.
Hope I will not have any problem on the day.
I was expecting a little more apologies from Liberty, but well: you know what to expect now!

I have sent a copy of this article to bothe email addresses on the site, the restaurant contact amd the general one. No feedback.

Liberty got back to me. My email was sent a Thursday evening, got an email Wednesday afternoon saying that they’re fully booked (obviously haven’t read this article, then) and could put me on a waiting list, which I accepted. I only wanted one ticket.

This morning, Liberty proposed as the next event is on my birthday, an afternoon tea for 2 with cocktail at ticket price. A bit onfusing as 1/ I only wanted one ticket so tea for 2…? 2) was it £15£ for 2 or £30 for 2?

£30 for two, of course.

A lucky cancelation comes in, I can have a ticket. I am asked to call, I do, but the contact is not there. Someone takes a message, have to repeat the information twice.

Fortunately I am called back quickly enough. They expected me to pay for two tickets although I have ever mentionned one. I give my credit card details, am told that they will send the invite by email.

That was before 14.00. At 15.30, I email, asking to get the confirmation by the end of the day as the contact only works part time.

Of course, I have received nothing tonight. No confirmation, no email. I have emailed my frustration: there still isn’t an “out of office message”. Nor is the website updated with a “fully booked” line.

This company seems to take way to much liberty with their customers (soon to be ex-customers, by the way)

Nath: ah, les couturieres adorent leur tissu a fleur, tres British, tres chic et donc… tres cher…

Se laisser desire, soit. Je toruve ca tres marketing, pas de probleme. Dans ce cas autant indiquer de suite: hey, les gars trop tard, tout est complet SUR LE SITE! Cela m’aurait encouragee a suivre les prochains evenements pour etre en premiere ligne. La, je n’ai pas envie d’y investir le moindre sou de nouveau… Ni d’encourager mes prochains visiteurs a y faire un tour!

Note que je n’ai toujours pas de reponse a mon mail et que personne n’a encore donne suite au message laisse sur le repondeur.